FAP Disclosure Statement
Lucid Advisory FAP Licence
Lucid Advisory Limited holds a Financial Advice Provider licence issued by the FMA to provide financial advice services. Lucid Advisory Limited Financial Services Provider Number is FSP1009721.
This FAP Disclosure Statement is important because it provides information about the financial advice services that Lucid Advisory Advisers can offer you.
You can contact Lucid Advisory by phone 0210506503 or by email at pawan@lucidadvisory.co.nz
Nature and Scope of financial advice services
| Our Services | KiwiSaver investment strategies and retirement planning Strategic allocation in Investments Financial planning Financial advice on switching funds |
Our fees
You will not be charged a separate fee for receiving financial advice before you join the Schemes, and there is no obligation to join the recommended KiwiSaver Scheme or Managed Funds after receiving advice. It is 100% your choice.
If you become an investor in the recommended KiwiSaver Scheme or the Managed Funds:
– you will pay fees in connection with your investment. These fees are set out in the relevant Product Disclosure Statement; and
– we will pay commission and/or salaries to our Nominated Representatives for introducing you to us and for any initial advice provided to you. The commission is up to $300 on joining the Scheme (depending on the size of your contributions within the first 12 months), and an ongoing amount, no greater than 0.25-0.5% per annum of your account balance. We pay these costs from the revenue we receive from the fees you pay to us.
Other costs
Where other costs are incurred in the process of providing our advice and services to you, you will be liable for these costs.
However, we will agree on all additional costs with you prior to incurring them; OR We don’t charge our clients fees, expenses or anything else directly for the financial advice we provide.
Conflicts of interest or other incentives
We are here for our clients and to advise you as best we can. Your interests are our priority although we do have business relationships with product providers also.
From time to time our product providers assist us with funding so we can bring our advisers together for conferences and professional development training.
(Discounted CRM, subsidized training for advisers or other non-monetary benefits.)
How we manage any conflicts of interest
To ensure our advisers prioritise our clients’ interests:
- We follow an advice process that ensures our recommendations are made appropriately, based on clients’ goals and circumstances.
- All our advisers undergo annual training about how to manage conflicts of interest.
- We maintain registers of conflicts of interest and the gifts and incentives we receive. These registers are monitored regularly, and additional training is provided as required.
- We undertake an annual independent Compliance Assurance Review.
Our duties and obligations to you
We are bound by the duties of the Financial Markets Conduct Act (431I, 431K, 431L and 431M) to:
- Meet the standards of competence, knowledge, and skill set out in the Code of Conduct
- Give priority to the clients’ interest, and
- Exercise care, diligence and skill, and
- Meet the standards of ethical behaviour, conduct, and client care set out in the Code of Conduct.
Our Internal complaints process
If you have a problem, concern, or complaint about any part of our advice or service, please tell us so that we can try to fix the problem.
Our internal complaints manager is Pawan Kumar who can be reached via email at pawan@lucidadvisory.co.nz or 0210506503. Pawan Kumar will reply to you within 48 hours.
Address: 105 Hendon Avenue, Mount Albert, 1025.
Phone: +64210506503
Email: pawan@lucidadvisory.co.nz
Website: https://lucidadvisory.co.nz/
Our external complaints process
If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact our external disputes resolution scheme Financial Services Complaints LTD. This service will cost you nothing and will help us resolve any complaints.
You can contact Financial Services Complaints LTD at: